Shawn & Taylor are great!
Freeland Chevrolet (especially Shawn Carver) service department has the best customer service. Everyone there is very friendly and efficient. Recently, my car was in the shop for a check engine light, and then again a second time. They took care of everything for me in a timely manner. My car was delayed getting fixed due to parts being on back order and they lent me a loaner car during the time it was being fixed. Highly recommend Shawn & the whole team at Freeland.
Excellent service!! Finally got my Volt back. It took 3 months but I can't complain. I was given kisner when the issue couldn't be easily resolved. I recognized this wasn't going to be an easy fix. Denny and team kept with me and encouraged me they had their best working on it until it was 100%.
I love my 2020 Chevy spark it actually guides me as I drive. It is very inexpensive one gas. And easy to park that's my spark. Joshua
Bought my 2017 Chevy Suburban Z71 at Freeland years back and had a good experience. I’ve been taking it there for service everytime. On this last occasion, dealing with Shaun and Taylor, has been great. They have been very easy to talk to and helpful with everything, going the extra mile to help get my truck back as quick as possible after it’s 30K service.
I could not be more happy with my experience with the Freeland Chevy Service department. Shawn and Taylor were absolutely wonderful, extremely communicative and hospitable. After needing my radio replaced there was a hiccup with the programming, not only did they fixed it but explained everything to me along the way. I truly can not say enough nice things about them! Thank you guys!
Shawn and Taylor were very friendly, courteous and helpful. They took the time to thoroughly explain the issues with my vehicle and how it would be repaired. I added on an oil change and they told me about additional services they recommended, the importance of each service and the timeframe they should be completed in. I live in Murfreesboro and I purposely drive to Antioch just to have my vehicle serviced at this dealership because of the drastic difference in quality of service. They even arrange a Lyft to get me to work and back to the dealership. Keep up ...
Shawn/Taylor has taken exceptional care of my vehicles regularly scheduled maintenance. He has been very accommodating, professional, and efficient. I appreciate the fact these guys actually educate me on my benefits of being a Chevy owner. I’m happy that I chose this brand ,and that people like the guys at freeland can give me a great experience!
I drive a Buick. I went to Buick twice....Shawn has had me at Freeland Chevy ever since!!! He is knowledgeable and treats my car's maintenance as if it is his own! Today he was training Taylor and I had no idea he was a trainee!!! Their customer service together is untouchable!!!! Bring your car to Freeland. You will NOT be a disappointed!
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